Last Updated: [Insert Date]

Welcome to Fresh Fashion Trends (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.freshfashiontrends.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

Our Philosophy: At Fresh Fashion Trends, we celebrate timeless elegance and craftsmanship. These terms reflect our commitment to quality, transparency, and exceptional customer experiences.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old or accessing with parental/guardian consent. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and product designs, is our exclusive property or licensed to us and protected by international copyright laws. You may not:

  • Reproduce, distribute, or modify any content without our express written permission
  • Use our trademarks or branding without authorization
  • Use automated systems to extract data from our site

2. Product Information and Descriptions

2.1 Accuracy

We strive for accurate product descriptions, colors, and sizing information. However, slight variations may occur due to monitor settings and handmade nature of some items.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Product Categories

Our collections include:

  • Apparel: Dresses, caftans, jumpsuits, pants, skirts, shorts, sweaters, tops, tunics
  • Outerwear: Coats and jackets
  • Accessories: Handbags, hats, jewelry, finishing touches
  • Homewear: Pajamas
  • Seasonal: Swimwear

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We confirm acceptance by sending an order confirmation email. All orders are subject to our verification process.

3.2 Pricing

Prices are in USD and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices due to market conditions or errors.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that your payment information is accurate and you are authorized to use the payment method.

3.4 Order Changes

Contact us immediately at [email protected] if you need to modify an order. Changes may not be possible once processing begins.

4. Shipping and Delivery

4.1 Shipping Areas

We ship globally except to parts of Asia and remote locations. Shipping restrictions may apply to certain products.

4.2 Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days after dispatch)

All orders are processed within 1-2 business days before shipping.

4.3 Delivery Responsibilities

Once delivered, risk of loss passes to you. You are responsible for:

  • Providing accurate shipping information
  • Any additional customs fees or import taxes
  • Inspecting deliveries for damage immediately

5. Returns and Exchanges

5.1 General Policy

We accept returns within 15 days of delivery. Items must be:

  • Unworn, unwashed, and in original condition
  • With all tags attached
  • In original packaging
  • With proof of purchase

5.2 Non-Returnable Items

For hygiene reasons, these items are final sale unless faulty:

  • Swimwear
  • Pajamas
  • Hats

5.3 Return Process

Follow these steps:

  1. Email [email protected] within 15 days
  2. Include order number, item details, and reason
  3. Wait for return approval and instructions
  4. Ship to: Fresh Fashion Trends Returns Department, 1037 Orphan Road, Eau Claire, WI 54701, United States

5.4 Refunds

Refunds are processed within 5-7 business days after we receive and inspect returns. Original shipping fees are non-refundable unless the return results from our error.

6. Customer Responsibilities

  • Provide accurate account and shipping information
  • Protect your login credentials
  • Use the website lawfully and without disruption
  • Comply with all applicable laws and regulations
  • Pay all applicable fees and taxes

7. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability for any claim related to these terms or your use of the site shall not exceed the amount you paid for the product(s) in question
  • We are not responsible for delays beyond our reasonable control

8. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

9. Changes to Terms

We may update these terms periodically. The updated version will be posted on our website with a new effective date. Continued use after changes constitutes acceptance.

10. Governing Law

These terms shall be governed by the laws of the State of Wisconsin, USA, without regard to conflict of law principles.

11. Contact Information

For questions about these Terms and Conditions, please contact us:

Fresh Fashion Trends
1037 Orphan Road
Eau Claire, WI 54701
United States
Email: [email protected]

Our Promise: At Fresh Fashion Trends, we’re committed to resolving any concerns with the same attention to detail we apply to our designs. We value your trust and strive to make every interaction exceptional.